Contact
How was your experience at Swensons? We would love to hear from you!

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I had a great experience

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I had a problem with my service…
Do you have a question for us?
For your convenience, we rounded up answers to frequently asked questions below, but don’t hesitate to email us at any time. We are also available by phone, Monday through Friday 8AM – 5PM.
Call us: 330-928-3797
Email us: info@swensonsdriveins.com
Mail us: Swensons Drive-Ins, 680 E. Cuyahoga Falls Ave. Akron, 44310
Have a question about the food truck or catering? Please visit our Food Truck & Catering page! Or, if you’re ready to book, you can complete a food truck and catering info request form, and a member of our team will reach out to you within 48 business hours.
To ensure we respond to our guests as quickly as possible, we ask everyone to please complete the info request form instead of reaching out directly to a member of our team.
FAQs
When & where will you be opening the next Swensons location?
Do you franchise?
We don’t franchise. However, if you have a recommendation for a new location, please let us know through email or by tagging us on our social media channels at @swensonsdrivein.
Where can I find allergen information?
Swensons always uses the highest quality ingredients, observes all food safety standards in our preparation and takes allergies very seriously. Please be aware that we operate in a common kitchen which uses shared cooking and preparation areas, and the possibility exists for ingredients we use in our menu items (including peanuts and peanut butter) to come in contact with other food. Due to these circumstances, we cannot guarantee that any menu item can be completely free of allergens. We ask that our customers take the necessary precautions when dining at our restaurants. A full list of allergen details is available on our Menu page, or by clicking HERE.
I have a sponsorship, charity, fundraising opportunity that Swensons might be interested in. Where can I send more information?
We love being active in the communities surrounding our stands. If you have an opportunity that might suit Swensons, please complete a request form.
Do I have to use a tray with my window rolled down on rainy or cold days?
We have special trays that attach to the inside of your car door that allows you to keep your windows up. Or, if you prefer, you can always take your order to go.
How do I book the food truck?
Take a look at our food truck page! The food truck is great for weddings, birthdays, office parties, grand openings, bat and bar mitzvahs, and block parties, just to name a few. Complete a food truck and catering info request form when you have a date in mind so we can get you on the schedule – the food truck books up fast! We look forward to celebrating your special occasion.
Do you cater events?
Yes, we’re happy to discuss the best way to have Swensons at your next event! The same team who handle the food truck also handles large orders, so please complete a food truck and catering info request form. For the fastest response, please call us at (330) 928-0524 and they’ll reach out to you.
What forms of payment do you accept?
We take cash or major credit cards including Master-card, Visa, Discover & American Express. Our systems are also capable of accepting Apple Pay & Samsung Pay.
Can I pay with a credit card over the phone?
We don’t accept credit card information on the phone, but you can order online by clicking the “Order Now” button above, or by downloading our app from the Apple App store or Google Play store.
Do you offer discounts for large orders?
We work hard to keep our everyday prices as low as possible and this is why we choose not to coupon or discount any orders, big or small.
Are you closed for any holidays?
We’re open all year through all 4 seasons, but are closed to observe Easter, Thanksgiving Day and Christmas Day. We also have special hours for Christmas Eve, New Year’s Eve and New Year’s Day.
We are a bit old-fashioned, so feel free to pick up the phone and call us! If it’s after hours, just leave us a message on our answering machine and we’ll get back to you as soon as possible.
Call us: 330-928-3797
Email us: info@swensonsdriveins.com
Mail us: 680 E. Cuyahoga Falls Ave. Akron, 44310